Please feel free to contact us by emailing us, or by calling the Customer Service hotline at (850) 487-7787, between the hours of 8:00 a.m. - 5:00 p.m., Eastern Time, Monday - Friday. Our administrative offices are closed on all State of Washington holidays.

Under Florida law, all correspondence to the Florida Lottery, including email, is considered public record. If you do not want your email correspondence or email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact the Florida Lottery by telephone at (850) 487-7787. You may also contact the Florida Lottery in writing at 250 Marriott Drive, Tallahassee, FL 32301, although mailed correspondence is also public record.